Each organization has their own innovative secret formula that is unique to thei

by | Nov 20, 2021 | Business | 0 comments

Each organization has their own innovative secret formula that is unique to their success. As, I reflect on the past weeks’ assignments and the businesses that were covered by my classmates and I, it is easy to see that, whether they are a small private business, large corporation, or a government organization, innovation often takes place through the development of knowledge spillovers, inter-firm relationships, resources, knowledge exchange, and generating social capital. Miltra, J. (2017). Regardless of the size of the business, if the company wants to continue being successful and remain relevant, they must continuously improve. Scarborough, N., and Zimmerer, T. (2006). To describe the appearance of an innovative organization, one should look within the organization (management structure), as well as the output of the organization (how does this business improve society and the economy?).
In the military service the Army Structure is a tightly controlled environment, most commands/directions are taken from the top, this is an example of a mechanistic structure – A tight organizational structure characterized by rigidly defined tasks, formalization, many rules and regulations, and centralized decision making. Plunkett, W., Attner, R., and Allen, G., (2002). The structure is set-up in which the decision-making process is centralized, mostly made at the top of the organization structure. This traditional and old fashion way of managing people does not lead to innovative outcomes. According to Miltra J. (2017), this type of management structure contrasts with being innovative. On the other hand, the Army, like all military organizations serves to protect our Nation and win our wars.
During the COVID 19 pandemic, USA Today reported that many companies suffered setbacks during the pandemic. The businesses impacted most were retail, transportation, and travel. In my local area, the local taxi company called T&T Taxi took a hard hit. It failed to keep up with the changing market during the pandemic. I don’t think there were any innovations, nor creative ways to make up for loss revenue. The company relied heavily on a nearby military installation for most of their customers. However, when the military installation restricted access, the taxi company lost over half, if not most of their customers. I think management failed to find new sources of income for the drivers. I would have recommended partnering with the local food markets and restaurants (to include fast food chain), to deliver goods to customers. The taxi company has not fully financially recovered from the impact of the pandemic.
Miltra, J. (2017). The Business of Innovation. ISBN: 978-1-4462-080-2
Scarborough, N., and Zimmerer, T. (2006). Effective Small Business Management. ISBN: 0-13-146984-3
Plunkett, W., Attner, R., and Allen, G., (2002). Management: Meeting and Exceeding Customer Expectations, 7e. ISBN: 0-324-02725-7
Suneson, G., (2020). USA TODAY. Industries hit hardest by coronavirus in the US include retail, transportation, and travel. Retrieved from www.usatoday.com


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